Reinventing the 3D Printing Experience Through Co-creation

UX Research
UX & UI Designer
︎ Design School Kolding Website
︎ Create it Real Post

Within the framework of the REALvision Makeover Project, Create it REAL and the Design School Kolding have explored how the customizable slicer software REALvision could look if amateurs and experts co-created ideas of improvement. How to structure the information and redesign the interface to make it both more intuitive and simple, while simultaneously supporting the different users' needs.

The purpose of the project was to enhance user experience by developing an intuitive and simple interface, which supports the different users’ needs through different settings. The outcome of the project was a clickable prototype, built upon user-feedback and an iterative design process, aiming towards an improvement of the product.


The primary purpose was to gather the data needed to identify usability issues and make changes based on the results. For the usability testing users were asked to bring their own 3D files. After the testing they were also asked to fill out a System Usability Scale (SUS) questionnaire.


During the usability testing it became clear that one of the main issues in the software was the hierarchy and grouping between settings. Users had trouble figuring out which settings were connected and sometimes had trouble finding some settings.

In order to fix this issue a card sorting workshop was introduced. 3 amateurs and 3 experts were gathered and asked to group a set of cards. These cards were based on the existing settings that the software offered.

The most important insight from this card sorting workshop was that the users grouped settings according to the user journey.


The second co-creation workshop in this project was a Crazy Eights Workshop. The aim was to introduce a workshop that would include the client and help with the ideation phase. The purpose of a Crazy Eights Workshop is to generate a number of different ideas within a short period of time and to end up with one or a small number of ideas which can then be turned into a prototype.


After the interviews, usability testings and workshops all the data was collected and analyzed. Based on the insights from all the previous activities two digital prototypes were created to be tested.

The prototype testing was conducted over online video call session due to Covid-19. A prototype link was sent to the users and they were asked to share their screen and walk through the steps they would normally follow to print 3D file.


The final prototype starts with a onboarding screen that allows the users to chose a printer model, toolhead and nozzle diameter. After this step is completed the users are asked to import a model to work with. The prototype is based on the user journey taking the users through 3 main steps; setting the scene, adjusting settings and slicing.